Permeta Privacy Policy

Introduction

Permeta, Inc. ("Permeta," "we," "us," or "our") provides regulatory compliance and permit intelligence software. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website at permeta.ai (the "Site"), our software-as-a-service applications, and related services (collectively, the "Services").

This Privacy Policy applies to information we collect from visitors to the Site and from users of the Services. It does not apply to information our customers process through the Services on behalf of their own end users; that information is governed by the agreement between Permeta and the customer.

Information We Collect

Information You Provide

  • Contact information. Name, business email, company, role, and similar information you provide when you fill out a form, request a demo, subscribe to a newsletter, or contact us.

  • Account information. Username, authenticated identity (via single sign-on or our identity provider), and account preferences when you register for the Services.

  • Customer data. Permit applications, project information, geospatial data, and other content that you or your organization upload to or generate through the Services.

  • Communications. Messages, support requests, and feedback you send us.

Information Collected Automatically

  • Usage data. Pages visited, features used, actions taken, timestamps, and similar telemetry from your interaction with the Site and Services.

  • Device and connection data. IP address, browser type and version, operating system, device identifiers, and referring URLs.

  • Cookies and similar technologies. See "Cookies and Similar Technologies" below.

Information from Third Parties

We may receive information from authentication providers (when you sign in via single sign-on), analytics providers, and publicly available sources used to enrich account records.

How We Use Information

We use the information we collect to:

  • Provide, operate, maintain, and improve the Site and Services;

  • Authenticate users and protect against fraud, abuse, and unauthorized access;

  • Communicate with you about the Services, including technical notices, updates, and support;

  • Send marketing communications, where permitted by law (you can opt out at any time);

  • Comply with legal obligations and enforce our agreements;

  • Conduct analytics, research, and product development.

How We Share Information

We share information in the following circumstances:

  • Service providers. With vendors that help us operate the Site and Services (e.g., cloud hosting, identity, analytics, customer support, payment processing). These vendors are contractually required to protect the information and use it only for the purposes we authorize.

  • Within your organization. Account and usage data may be shared with your organization's administrators.

  • Legal and safety. When we believe disclosure is required by law, legal process, or to protect the rights, property, or safety of Permeta, our customers, or others.

  • Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.

  • With your consent. For any other purpose disclosed at the time of collection or with your consent.

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.

Data Security

Permeta maintains an information security program that includes administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. Controls include encryption in transit and at rest, multi-factor authentication, role-based access controls, and ongoing monitoring. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and the purpose for which it was collected.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or port your information, and to object to or restrict certain processing. To exercise these rights, contact us at info@permeta.ai. We will respond within the time required by applicable law and may need to verify your identity before fulfilling a request.

California Residents

Under the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), California residents have the right to know what personal information we collect, to request deletion, to correct inaccurate information, to opt out of sale or sharing (we do not sell or share for behavioral advertising), and to limit use of sensitive personal information. You may also designate an authorized agent to make a request on your behalf. We will not discriminate against you for exercising these rights.

Marketing Communications

You may opt out of marketing emails at any time by following the unsubscribe link in the email or by contacting us at privacy@permeta.ai. Transactional and account-related communications are not subject to opt-out.

Cookies and Similar Technologies

The Site uses cookies and similar technologies for authentication, preferences, analytics, and security. You can control cookies through your browser settings; disabling certain cookies may affect Site functionality. We honor Global Privacy Control (GPC) signals where required by applicable law.

Children's Privacy

The Site and Services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will delete it.

International Users

Permeta is based in the United States. If you access the Site or Services from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective" date at the top indicates when the policy was last revised. We will notify you of material changes through the Site or by other reasonable means.

Contact

Questions, concerns, or requests regarding this Privacy Policy:

Permeta, Inc. Email: info@permeta.ai